Contact us
Hello! We're very open for feedback and questions! If you need to reach us, feel free to send us an email to the address indicated at the bottom.
Before you do that please take a look at our Frequently Asked Questions. Chances are your question has already been answered there!
You can also find us at Github and Bluesky.
Frequently Asked Questions
Rocket Validator provides a simple approach to digital accessibility monitoring.
There is one plan in four sizes, and every size is the same product: all the engines, and every feature. What changes is how many credits you get and how many people you can invite.
- 1K gives you 1,000 credits a month and 1 guest account.
- 5K gives you 5,000 credits a month and 2 guest accounts.
- 10K gives you 10,000 credits a month and 3 guest accounts.
- 50K gives you 50,000 credits a month and 5 guest accounts.
You pay weekly, monthly or yearly, and you can change size or cancel at any time. The Pricing page compares the four sizes.
Yes, all plans work as recurring subscriptions: you decide if you want to renew weekly, monthly or yearly. You can cancel your subscription any time, and your subscription will be valid until its end date, you won't be charged after it ends.
Yes, plans work like packages and you can get as many as you need. A 5K Monthly plan gives you 5,000 credits a month. If a heavy month of client work needs more, subscribe to a second one and you have 10,000 credits that month.
Yes. If your 5K Monthly plan runs short one month, add a 1K Monthly plan on top and you have both sets of credits. Sizes and billing periods can be mixed however you want, and since every plan already includes every feature, an extra plan only adds credits.
Rocket Validator usage is measured in credits, and every engine costs one credit for each page it works on. What you spend depends on how many engines you turn on.
Three engines validate a page: W3C Nu checks the HTML, and Axe Core and AccessLint Core check accessibility, each one finding issues the other can miss. Two more do work around the check: the dynamic crawler, which renders pages with JavaScript to find links a plain crawl would miss, and screenshots, stored one per page.
So a 100 page report with the three validation engines costs 300 credits, and 400 with screenshots on top. The dynamic crawler is charged per page it crawls, which depends on how the site links together. The Credits documentation breaks it all down.
Yes, you can sign up for a free trial that will let you check up to 25 pages for HTML issues. The accessibility engines, schedules, deploy hooks and muting come with a subscription, and every size includes them, starting at 1K.
Yes, there is no limit on the number of sites or domains you can validate. Your credits are the only limit: a 5K Monthly plan covers 5,000 checks a month, spread across as many sites as you like.
Yes, you can share your validation reports with anyone. Just send the protected URL to your clients or colleagues, and they'll be able to see the validation results just like you - but they won't be able to modify the report, only you can control this.