About This HTML Issue
A URL can have only one fragment identifier — the portion that comes after the single # symbol. When the browser encounters a # in a URL, it treats everything after it as the fragment. If a second # appears, it becomes an illegal character within that fragment because the fragment portion of a URL does not allow unencoded # characters. This violates the URL specification (WHATWG) and the HTML standard’s requirements for valid URLs in the href attribute.
This matters for several reasons:
- Standards compliance: Browsers may handle malformed URLs inconsistently, leading to unpredictable navigation behavior across different environments.
- Accessibility: Screen readers and assistive technologies rely on well-formed URLs to correctly announce link destinations and allow users to navigate.
- SEO and crawling: Search engine crawlers may fail to follow or index pages with invalid URLs.
The # character is perfectly valid when used exactly once to introduce a fragment. For example, #pricing or /faqs#pricing are fine. The issue arises when a second # appears, such as /faqs#guarantee#pricing, or when # is used in a part of the URL where it isn’t expected.
If you genuinely need a literal # character as part of a path or query string (not as a fragment delimiter), you must percent-encode it as %23.
Examples
❌ Invalid: Multiple # characters in the URL
This triggers the validator error because the fragment (guarantee#pricing) contains an illegal #:
<a href="/faqs#guarantee#pricing">Guarantee and Pricing</a>
✅ Fixed: Use a single fragment identifier
Link to one section at a time with a single #:
<a href="/faqs#guarantee">Guarantee</a>
<a href="/faqs#pricing">Pricing</a>
✅ Fixed: Encode the # if it’s meant as a literal character
If the # is part of the actual path or data (not a fragment delimiter), encode it as %23:
<a href="/faqs%23guarantee#pricing">Pricing</a>
In this case, /faqs%23guarantee is the path (containing a literal #), and pricing is the fragment.
Using fragments correctly in a table of contents
Fragments work well for in-page navigation. Each target element needs a matching id:
<nav>
<ul>
<li><a href="#pricing">Pricing</a></li>
<li><a href="#terms">Terms</a></li>
<li><a href="#guarantee">Guarantee</a></li>
</ul>
</nav>
<h2 id="pricing">Pricing</h2>
<p>All about pricing...</p>
<h2 id="terms">Terms</h2>
<p>You can find our terms at...</p>
<h2 id="guarantee">Guarantee</h2>
<p>We offer a guarantee...</p>
❌ Invalid: # in a query string or path without encoding
Sometimes this error appears when a URL accidentally includes an unencoded # in the wrong place:
<a href="/search?color=#ff0000">Red items</a>
✅ Fixed: Encode the # in the query value
<a href="/search?color=%23ff0000">Red items</a>
Here, %23ff0000 correctly represents the literal string #ff0000 as a query parameter value, rather than being misinterpreted as the start of a fragment.
Common causes
-
Copy-pasting URLs from other sources that contain multiple
#characters. - Dynamically generated links where fragment values aren’t properly sanitized.
-
Color codes in URLs like
#ff0000that need to be percent-encoded as%23ff0000. -
Concatenation errors in templates where a
#is added both in the base URL and the appended fragment.
The fix is always the same: make sure your href contains at most one # used as the fragment delimiter, and percent-encode (%23) any # that is meant as a literal character.
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